Best Books

How to Write for the World of Work

‘This is a well-written, coherent, intelligent, and thoughtful statement of the interrelationship between gender and technology in modern Western society. A significantly more nuanced discussion of these complex interrelationships than one generally sees, it crosses the boundaries of discipline, specific technology, and theoretical perspective.’–Barbara Katz Rothman, Baruch College, CUNY, author of Recreating Motherhood: Ideology and Technology in a Patriarchal Society.

Discover the best techniques to maximize your sales Here is a proven, detailed selling system that gives you the tools you need to improve your sales results. Written by Jim Porterfield, an experienced marketing consultant, this accessible and easy-to-follow guide shows you how to grab your listener’s attention over the phone—and effectively close the deals you want. Fully updated to reflect the latest research about what really works for telesellers, Teleselling is packed with examples, tips, and exercises that will help you: *Design your own successful selling plan based on your strengths and abilities *Establish a call strategy *Capture—and keep—a customer’s undivided attention *Develop techniques to improve your listening skills *Decide when and how to ask for the order *Close the deal Covering the ABCs of selling by phone, Teleselling will put you on the right path to better results and increased sales success.

A collection of eighteen previously published short stories featuring such creatures as a ghost, a giant, a unicorn, and a werewolf.

Key Benefit: The seventh edition of this best-selling, reader-friendly book contains clear, step-by-step explanations with understandable material that is comprehensive, stimulating, and challenging enough to prepare and equip practitioners for real-life situations. Key Topics: Contains assessment flowcharts illustrating care steps for breathing difficulty, cardiac compromise, diabetic emergencies, bleeding and shock, burns, head injuries, newborn resuscitation, and many more. Assessment summaries, protocols, and algorithms summarize care for, but not limited to cardiac arrest, stroke, allergic reaction, near-drowning, abdominal injuries, and pediatric emergencies. Market: For serious EMT-B’s who want to go above and beyond the D.O.T. requirements.