Best Books » Business Communication

The Practical Speech Handbook

admin — Fri, 17 Jul 2009 21:13:57 +0000

The Practical Speech Handbook

Professional Communication Series: Technical Communications, Student Edition

admin — Tue, 22 Jul 2008 03:55:55 +0000

The Professional Communication Series 1e–Public Speaking, Interviewing, TECHNICAL COMMUNICATIONS, Multimedia Presentation Skills, and Managing Information in the Workplace are flexible modules that cover the important communication skills students will need for their careers. Each module consists of 192 pages presented in 10 chapters. Each includes the following features: Workplace Tips, Communication @ Work, self-assessment activities, chapter summaries, key terms, Ethics in Action, Technology Tips, Global Notes, Quotable Quips, and application exercises and checklists. Components of each module are Student Edition, Student Edition with CD-ROM, Instructor Resource Manual with CD-ROM (including ExamView Pro and PowerPoint), Distance Education through PageOut, and a Web site.

75 Cage Rattling Questions to Change the Way You Work: Shake-Em-Up Questions to Open Meetings, Ignite Discussion, and Spark Creativity

admin — Tue, 22 Jul 2008 03:35:32 +0000

What happens to a group or organization when brainstorming becomes just another word for asking the same old questions? It continues to get the same old answers – and that can be deadly if that group wants to move forward. Toss out those tired ‘problem-solving’ approaches, say international business consultants Dick Whitney and Melissa Giovagnoli, and turn instead to 75 far-out but fully field-tested questions that clean out the corporate cobwebs and get your minds moving in new and productive directions. Whether it’s wild (‘What crazy idea could triple your sales in 3 years?’) or wacky (‘How would your mom run your department?’) these imaginative thought-provokers will shake up employees and shake loose new action-oriented ideas. Packed with ‘war stories’ detailing how Whitney and Giovagnoli have used these ‘cage-rattlers’ to shatters the complacency of their own clients, this unique guide shows how 75 outrageous queries can improve leadership, resolve conflicts on the job, foster a growth mentality, make innovation happen, push people’s motivational hot buttons, facilitate better communication, encourage better time management – and much more! As valuable to individuals as it is to teams, small groups, small businesses, and large corporations, 75 Cage-Rattling Questions to Change the Way You Work opens meetings, opens eyes, and opens minds, sparking the kind of creative energy that breaks down barriers and paves the way to success for employees and their organizations.

Madison & Vine

admin — Mon, 21 Jul 2008 21:12:19 +0000

From the sharp decline in CD sales to the fragmentation of network TV audiences, the business models of the entertainment and advertising industries are showing severe cracks. ‘Advertising Age editor Scott Donaton– who coined the term Madison & VineTM–lays out a case for why these industries will need to converge to survive, overcoming hurdles and creating business models based on content-commerce partnerships. ‘Madison & Vine reveals how new technology is disrupting traditional business models, giving the consumer more control over the product. Donaton explains how these industries will need to overcome distrust, divergent agendas, and creative conflicts to form mutually beneficial alliances–or face the threat of extinction.Examines the factors that threaten business models of the advertising industry and nearly every entertainment industry sector Relates the glamorous inside stories of prominent Madison & Vine alliances

Intercultural Business Communication

admin — Mon, 21 Jul 2008 08:20:48 +0000

This series offers useful references for language teachers, teacher trainers, and trainees. This book provides an introduction to the theory and practice of intercultural business communication, and surveys some key cultural dimensions and case studies.

Excellence in Business Communication

admin — Mon, 21 Jul 2008 06:21:14 +0000

Offers business communication experience in every chapter through real-world on the job simulations featuring actual companies. For anyone who wants to communicate more effectively in the business environment. Softcover.

Perfect Phrases for Documenting Employee Performance Problems

admin — Mon, 21 Jul 2008 06:18:26 +0000

Whether it’s interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees–tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Excellence in Business Communication

admin — Mon, 21 Jul 2008 05:37:14 +0000

The Big Book of Meeting Games

admin — Mon, 21 Jul 2008 00:30:22 +0000

Offers meeting leaders 75 short, challenging, and fun activities to accomplish specific meeting objectives. Break the ice with unfamiliar employees, engage and energize for more powerful, valuable input, and effectively solve problems and voice solutions. Softcover.

Business English at Work, Text Workbook (2nd Printing)

admin — Mon, 21 Jul 2008 00:02:01 +0000

Written in a conversational tone, Business English at Work 2e by Jaderstrom and Miller is a four-color text that takes a totally new learning approach to relating Business English to the workplace. Telecommunications, customer service, online references, and a host of other real-world topics connect directly to activities and exercises in grammar, punctuation, vocabulary, spelling, word division, and sentence writing/revising.