Offers business communication experience in every chapter through real-world on the job simulations featuring actual companies. For anyone who wants to communicate more effectively in the business environment. Softcover.
Archive for the ‘Business Communication’
Perfect Phrases for Documenting Employee Performance Problems
Whether it’s interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees–tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
Excellence in Business Communication
Offers business communication experience in every chapter through real-world on the job simulations featuring actual companies. For anyone who wants to communicate more effectively in the business environment. Softcover.
The Big Book of Meeting Games
Offers meeting leaders 75 short, challenging, and fun activities to accomplish specific meeting objectives. Break the ice with unfamiliar employees, engage and energize for more powerful, valuable input, and effectively solve problems and voice solutions. Softcover.
Business English at Work, Text Workbook (2nd Printing)
Written in a conversational tone, Business English at Work 2e by Jaderstrom and Miller is a four-color text that takes a totally new learning approach to relating Business English to the workplace. Telecommunications, customer service, online references, and a host of other real-world topics connect directly to activities and exercises in grammar, punctuation, vocabulary, spelling, word division, and sentence writing/revising.
